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Frequently Asked Questions

Frequently Asked Questions

Admin

No, the tour is completely free of charge.

We do accept walk-ins. However if there is a tour scheduled at the same time, you will need to either wait or schedule another date/time to tour.

Very accessible. Office hours are from 9:00 a.m. to 6:00 p.m. Monday through Friday, and 10:00 am to 4:00 pm Saturdays. We can be reached via text, email, phone call, or stopping in the office.

You can apply online through our website at www.theapex-apartments.com

Typically 24-48 hours, depending on when the application was submitted. It may take longer if any application is submitted during the weekend or over a holiday period.

The application fee is $50 per person over the age of 18 or per married couple. Once the application is approved a $300 hold fee is required to hold the apartment until move in. That $300 can then be used towards the overall security deposit or move-in costs.

Read your lease, ask questions and stay in touch with your leasing team. They're your best resource as a first-time renter.

Rent can be paid online via the resident portal or via a cashier's check or money order.

Through the resident portal for The Apex.

Rent; Trash - $20; Preventative Pest Control - $2.50; Cable/Internet - $80; Pet fees if applicable

Yes, either through Resident Shield or a third-party company of your choosing (State Farm, All State, etc.)

Water and sewer are paid through your rental portal. You would need to contact Duke Energy at 800-544-6900

The Apex partners with Spectrum for cable/internet. The monthly fee for that is $80. You can use your own provider but will still be required to pay the Spectrum fee.

We do have specials throughout the year where we give bonuses for resident referrals.

Upon signing a lease renewal, the rent increase is cheaper for a longer term lease than a short-term one.

No, subletting is not permitted under the terms of the lease agreement.

Our lease breakage fee is 2 months of rent, plus the resident is responsible for providing a 60-day notice.

Short-term leases are not available when signing the initial lease. However, shorter lease renewal options may be offered at the end of your original lease term. Please contact the leasing office for details.

Yes, we do offer corporate leases. Please contact our leasing office for more details and to discuss specific requirements.

Amenities

24-Hour Fitness Center and a dog park coming soon.

Yes, open parking is available throughout the community for both residents and guests.

All units come with in-unit washers and dryers for your convenience.

Each unit comes equipped with a refrigerator, oven/stove, dishwasher, and in-unit washer and dryer, all included for your convenience.

No, we currently do not offer furnished apartments.

Package holding is handled on a case-by-case basis.

The fitness center is open 24/7, so you can work out anytime that fits your schedule.

Our gym is equipped with treadmills, elliptical machines, stationary bicycles, free weights, and exercise balls to support a variety of workout routines.

Quiet hours are from 10:00 p.m. to 6:00 a.m. There are no fees for communal space usage.
 

Pet Policy

Yes! We’re a pet-friendly community.

There is a one-time pet fee of $150, a $150 pet security deposit, and a monthly pet rent of $35 per pet. We allow up to two pets per apartment.

Yes, we have a 50-pound weight limit per pet and restrictions on aggressive breeds. Please contact the leasing office for the full list of restricted breeds.

Yes! A pet park is coming soon, so your furry friends will have a great place to play and socialize. Stay tuned for updates!

Location

The Apex is conveniently located off of the Colerain exit on I-174. We are also 41 Metro line.

The nearest cross streets are Colerain Avenue and Northbend Road.

There is a bus stop a block away in either direction from the property.

We are located in the backyard of Mt. Airy Forest, and just minutes from the Northside and Cheviot business districts.

Our community is located within the Cincinnati Public Schools district.

We’re currently building a dog park right here on site, so your furry friends won’t have to travel far to play!

Yes! You’ll find scenic bike trails in Mt. Airy Forest, just a short drive from the community, perfect for outdoor enthusiasts.

We are conveniently located near the Northside, College Hill and Cheviot business districts. 

White Oak Coffee House and Biggby Coffee are just a minute away.

Maintenance

Yes and we also have on-call maintenance techs for emergencies that occur overnight, during weekends, and holidays.

If during office hours, call the office and request a work order to be submitted. Work orders can also be submitted via the online resident portal. If it's an after hours emergency, call the emergency maintenance number.

Work orders are completed based on urgency and in the order they were received.

During office hours, you can request assistance from the office staff. After hours, you will need to call a lock smith and are responsible for the fees associated with the lock out.

We do permit you to hang pictures, mount televisions, hang curtains, etc. but require that you patch any hole larger than quarter size before moving out.

General Questions

Cincinnati and the surrounding Hamilton County area have many distinct neighborhoods to choose from and have something for everyone. Here are some of the best places to live when you're looking for a Cincinnati apartment for rent:

Mt. Airy

Nestled near West North Bend Road at 5293 East Knoll Court in the 45239 ZIP code, The Apex sits in the quiet suburban neighborhood of Mt. Airy. Residents enjoy serene privacy alongside easy access to the 1,459 acres of scenic hiking trails at Mt. Airy Forest.

College Hill

Situated directly east, College Hill offers a blend of historic architecture and modern community growth. Residents enjoy convenient access to local dining, coffee shops, and gardens along Hamilton Avenue.

Northside

Located just southeast, Northside features a creative local scene complete with live music venues, independent coffee shops, and vintage shops. The neighborhood is a popular dining destination known for its diverse restaurants and evening entertainment.

Cheviot

Just south across Harrison Avenue, Cheviot offers a classic suburban feel with walkable residential streets. The area is home to long-standing family bakeries, local taverns, and annual community street festivals.

There are many fun activities to do in Cincinnati! The Apex's East Knoll Court location puts residents near Northwest Cincinnati shopping, dining, and outdoor recreation. Major attractions and activities in the area include:

Ideal Location

The Apex simplifies daily travel across the Cincinnati area. Situated near West North Bend Road, the community offers straightforward access to Interstates 74 and 75, as well as convenient access to local public transit along nearby Colerain Avenue.

Outdoor Adventures

Outdoor activities are close by, with Mt. Airy Forest offering miles of hiking trails and picnic areas nearby. Residents can also explore nature trails at Caldwell Nature Preserve or walk the paved paths at Farbach-Werner Nature Preserve.

Premium Living

The Apex offers a quiet residential setting tucked away from busy main roads while keeping nearby retail options within easy reach. Daily operations are supported by on-site management, 24-hour emergency maintenance, and dedicated night patrol.

Local Community

Running errands is easy with major retailers and grocery stores just minutes away along Colerain Avenue. For local dining, pop over to White Oak Coffee House or enjoy the restaurants across nearby College Hill and Northside.

There are many fun activities to do in Cincinnati! The Apex's East Knoll Court location puts residents near Northwest Cincinnati shopping, dining, and outdoor recreation. Major attractions and activities in the area include:

  • Hiking, mountain biking, and picnicking across 1,459 acres in Mt. Airy Forest
  • Shopping national retailers and picking up everyday essentials along the Colerain Avenue commercial strip
  • Exploring quiet wooded nature trails and wildlife habitats at Caldwell Nature Preserve
  • Walking the paved, scenic Pin Oak Trail inside Farbach-Werner Nature Preserve
  • Grabbing morning espresso and artisan brews at White Oak Coffee House or Biggby Coffee
  • Dining at local independent restaurants and browsing artisan shops in historic College Hill
  • Experiencing live indie music, vintage shopping, and eclectic dining in Northside
  • Visiting family-owned bakeries and local taverns throughout Cheviot
  • Taking a quick drive into Downtown Cincinnati for professional sporting events and riverfront concerts
  • Exploring the campus grounds and attending public events at the University of Cincinnati

The Apex in Mt. Airy is within easy reach of Cincinnati's major employers. The proximity to I-74, I-75, and West North Bend Road gives easy access to healthcare, education, logistics, and corporate employers, like:

  • Mercy Health – West Hospital
  • Cincinnati Children's Hospital Medical Center
  • TriHealth
  • Procter & Gamble Winton Hill Technical Center & World Headquarters
  • The Kroger Company Corporate Headquarters
  • University of Cincinnati
  • UC Health
  • Cincinnati State Technical and Community College
  • GE Aerospace
  • Cincinnati Public Schools

At The Apex, you'll find a variety of amenities that make living in vibrant Cincinnati even better, such as:

Luxury Vinyl Plank Flooring*, Hardwood Floors*, & Fully Renovated Apartments

Renovated floor plans at The Apex feature modern updates designed for practical daily living. In select apartments, durable luxury vinyl plank and hardwood-style flooring deliver a clean, stylish look that handles high traffic and makes routine cleanup effortless.

Fitness Center, Free Weights, & Grilling & Picnic Areas

Staying active and spending time outside is simple at The Apex. Work out on your own schedule using the fitness center's free weights and cardio equipment, or cook out with friends at the outdoor grilling and picnic areas.

Washer/Dryer, Efficient Appliances, & Air Conditioner

Everyday living is straightforward with reliable in-home features at The Apex. Central air conditioning keeps your home comfortable year-round, while energy-efficient kitchen appliances and in-unit washers and dryers streamline daily chores.

Security Alarm, Patio/Balcony, & Off-Street Parking

The Apex focuses on everyday convenience and privacy. Select residences offer individual security alarm systems and private patios or balconies, while dedicated off-street parking makes coming home simple.

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